Teleperformance acquires PSG Global Solutions

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Teleperformance, a Paris-based global call center company, acquired PSG Global Solutions LLC in a deal that gives PSG an enterprise value of $300 million.

PSG Global Solutions is a digital recruitment process outsourcing firm providing outsourced recruiting, recruiting support and full-cycle RPO. Its clients include staffing companies and other firms, and its recruiting centers are based in the Philippines. The company serves all staffing segments; its largest segments are commercial/industrial, healthcare and IT. PSG posts annual revenue of $75 million and has an estimated compound annual growth rate of more than 40% between 2019 and 2022.

“PSG delivers critical recruitment services to a large array of blue-chip clients, mostly in diverse recession-resilient end-markets in the United States,” Teleperformance Chairman and CEO Daniel Julien said. “It is a solid organization that supports more than 110 clients with a sophisticated growing workforce of approximately 4,000 employees.”

PSG is based in Marina del Rey, California, and was founded in 2008.

Teleperformance is acquiring PSG from its management and private investors in an all-cash transaction.

Plans call for PSG to become a wholly owned subsidiary of Teleperformance, with its founders and senior management team continuing to operate the company.

With the acquisition, Teleperformance aims to strengthen its specialized services activities, its position in the US healthcare vertical and its digital recruitment practices, according to the company.

Teleperformance employs 420,000 workers across 88 countries.